Is there a minimum order?
A. No. No need to wait for a bag full of dirty clothes. Any
amount is fine.
What do I put my clothes in?
A. We will provide you with a ExcellentDryCleaners.com Delivery
Do I have to be there when the pick up and delivery is made?
A. No.Will provide service to your pre-determined location.
When will my clothes be picked up and dropped off?
A. Upon sign up, Your clothes should be ready next day.
What about Holidays?
A. We will inform you about schedule changes for pick up and
during holiday weeks.
What do I do with all my extra hangers?
A. If you would like to recycle your hangers, we will provide
you with a
hanger recycle caddy.
What do I do about a special request?
A. Just leave a detailed note in your bag with your request.
the specific garment along with your special instructions.
What do I do if I have a problem when I get my clothes back?
A. For prompt assistance, call (see your receipt for the direct
here to email us directly
Do you do alterations?
A. Yes. For alterations, pin the instructions to the garment
that needs alterations.
Return times can vary depending on the complexity of the alteration.
How do I pay for the service?
A. Your cleaning will be charged directly to your credit card.
How do you keep my credit card information safe?
A. We use the latest encryption and authentication services
for all of our web
transactions so that your credit card information remains
Here to sign up
WE ARE NOT RESPONSIBLE FOR ARTICLES NOT CLAIMED
UNCLAIMED GARMENTS WILL BE HANDLED IN ACCORDANCE WITH STATE REGULATIONS.
exercise utmost care in processing articles entrusted to us and
use such processes which, in our opinion, are best
suited to the nature and condition of each individual article. Nevertheless,
we cannot assume responsibility for inherent
weaknesses of or defects in materials that are not readily apparent
prior to processing.
This applies particularly, but not exclusively, to suedes, leathers,
silks, satins, double-faced fabrics, vinyls, polyurethanes, etc.
also is disclaimed for trimmings, buckles, beads, buttons, bells
In laundering we cannot guarantee against color loss and shrinkage:
or against damage to weak and tender fabrics.
Differences in court must be reported, and this ticket presented,
within 48 hours. Unless a list accompanied the bundle,
our court must be accepted. The company's liability with respect
to any lost or damaged article shell not exceed
10 items our charge for processing it.